ORILLIA POWER
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On June 1, 2020, the Government of Ontario confirmed that it is making funding available for the COVID-19 Energy Assistance Program (CEAP), to support residential customers struggling to pay their energy bills as a result of the COVID-19 emergency.
CEAP provides a one-time, on-bill credit to eligible customers to help them catch up on their energy bills and resume regular payments. The program is being delivered by electricity distributors, gas distributors and unit sub-meter providers (USMPs), in accordance with rules laid out by the Ontario Energy Board (OEB).
Orillia Power will begin accepting applications for CEAP starting July 13, 2020.
CEAP Eligibility Criteria
Residential electricity customers are eligible for CEAP if they have been directly impacted by COVID-19 and meet all of the eligibility criteria listed in the application, available on our website at www.orilliapower.ca/ceap-program .
CEAP Benefit Amounts
Electricity customers may qualify for a one-time CEAP credit for half of the electricity charges that are overdue on the date of their application for CEAP, up to a maximum of $115.
The CEAP credit can be higher for eligible electricity customers if their home is mainly heated by electricity or they use one of three at-home energy-intensive medical devices (kidney dialysis, mechanical ventilator or oxygen concentrator). In that case, they may qualify for a one-time CEAP credit for half of the electricity charges that are overdue on the date of their application, up to a maximum of $230.
Applications for CEAP will be accepted starting July 13, 2020 on a first-come, first-served basis until funding is exhausted. The CEAP application form will be available on our website and upon request. Submitting an application does not guarantee eligibility.
Applications can be submitted in one of three ways:
- By email to [email protected]
- By mail to 360 West St. St., Orillia, ON L3V 6J9 (delays due to COVID-19 will be the customer’s responsibility)
- By depositing in our Drop Box at 360 West Street South
For more information visit www.orilliapower.ca or call Orillia Power at 705-326-7315.
For further details about the program, visit oeb.ca/ceap.
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