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The Front Line

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These stories about essential workers making a difference in our community during the COVID-19 crisis are made possible by our Community Leaders Program.


THE FRONT LINE: Optician maintains positive focus during pandemic

THE FRONT LINE: Optician maintains positive focus during pandemic

'If we can put a smile on our face and help each other, that can help put other people at comfort, too,' says Jasleen Sidhu
THE FRONT LINE: DSW doing her best to 'keep things as normal as possible' for clients

THE FRONT LINE: DSW doing her best to 'keep things as normal as possible' for clients

'We’ve had to become pretty creative to make their days as meaningful as possible,' says Christine LaChapelle
THE FRONT LINE: 'Uncertainty' is the new normal for paramedics

THE FRONT LINE: 'Uncertainty' is the new normal for paramedics

'What we’re hearing from people is they’re very anxious and concerned,' says front-line worker. 'There’s a lot of worries about the uncertainty of the situation'
THE FRONT LINE: Pharmacist says community support is just what the doctor ordered

THE FRONT LINE: Pharmacist says community support is just what the doctor ordered

'Every time you leave the house to go to work, you're putting yourself at risk and could be exposed. It’s definitely a scary thought,' says Shoppers Drug Mart pharmacist
THE FRONT LINE: PSWs forge ahead despite 'not getting the respect and support we need'

THE FRONT LINE: PSWs forge ahead despite 'not getting the respect and support we need'

Passion for helping people keeps local PSW going during pandemic while feeling 'uncomfortable, scared, vulnerable'
THE FRONT LINE: Fighting fires and a virus poses a double threat

THE FRONT LINE: Fighting fires and a virus poses a double threat

'I can’t wait for it to be over, like everybody else,' says Orillia fire captain of global pandemic that has further complicated a tough job
THE FRONT LINE: ER nurse soldiers on despite 'constant worry and wonder of the unknown'

THE FRONT LINE: ER nurse soldiers on despite 'constant worry and wonder of the unknown'

Jackelyn Young, young mother of two, describes working in Orillia's emergency department during pandemic; 'There’s still the worry about a second wave'
THE FRONT LINE: Mark Ventura is 'more than just a garbageman'

THE FRONT LINE: Mark Ventura is 'more than just a garbageman'

Hard worker is heartened by gestures of gratitude from residents; 'We’re doing our thing to try to keep a level of normalcy,' he says